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-----Original Message-----
From: greenyes-d-request@earthsystems.org
[mailto:greenyes-d-request@earthsystems.org]
Sent: Thursday, January 25, 2001 3:00 AM
To: greenyes-d@earthsystems.org
Subject: greenyes-d Digest V01 #22


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greenyes-d Digest				Volume 01 : Issue 22

Today's Topics:
  [GreenYes] Paper hand towels vs. electric air dryer                    [ Mark
Kidd <Mark_Kidd@co.washington.or.us> ]
  [GreenYes] Paper hand towels vs. electric air dryer                    [
"Roger Guttentag" <rgutten@concentric.net> ]
  [GreenYes] Recycling / Reusing Traffic Signal Light Lenses             [ Kae
Ono <kaerecycles@yahoo.com> ]
  [GreenYes] IBM computer recycling                                      [
"Elizabeth Roe" <ecoetr@in.net> ]
  [GreenYes] Waste reduction and TQM                                     [
"Sunshine Yates" <sunshine@zerowaste.co.nz> ]
  [GreenYes] Any Examples of Profitable Residential Recycling?           [ Gary
Liss <gary@garyliss.com> ]
  [GreenYes] Fwd: Any Examples of Profitable Residential Curbside Recyc  [ Gary
Liss <gary@garyliss.com> ]
  [GreenYes] Drywall Waste                                      [ Debra Lombard
<deblombard@swinter.com> ]
  [GreenYes] Recycle Congress Update                                     [ "Bill
Sheehan" <bill_sheehan@mindspring.com> ]
  [GreenYes] Working assets & junk mail                                  [
"Elizabeth Berry" <elizabeth@dellnet.com> ]

Administrivia:
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Date: Wed, 24 Jan 2001 09:33:23 -0800
From: Mark Kidd <Mark_Kidd@co.washington.or.us>
To: "'[GreenYes] Grass Roots Recycling Network'" <greenyes@earthsystems.org>
Subject: [GreenYes] Paper hand towels vs. electric air dryer
Message-ID:
<D621B70B3E27D41197E3005004A280C1C86B22@mail1.co.washington.or.us>

GRRN,
I'm searching for any life cycle analysis, studies, etc., regarding paper
hand towels vs. electric air dryers?  Anyone able to assist?  Any and all
information is greatly appreciated.

Have a great day!

Mark S. Kidd
Program Educator
Washington County Solid Waste & Recycling
155 N First Ave., MS 4
Hillsboro, OR 97124
v 503.846.8182 
f 503.846.4928

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Date: Wed, 24 Jan 2001 13:23:48 -0500
From: "Roger Guttentag" <rgutten@concentric.net>
To: <greenyes@earthsystems.org>
Cc: <Mark_Kidd@co.washington.or.us>
Subject: [GreenYes] Paper hand towels vs. electric air dryer
Message-ID: <019b01c08633$28edc8a0$566f25d0@concentric.net>
Content-Type: text/plain;
	charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

Dear Mark:

I am forwarding to you the message I sent to EPPNET on 7/12/00 on the same
topic as expressed in your 1/24/01 message to GreenYes.  This forwarded
message can be found below your original message which I left for future
reference by other GRRN list members.

Roger M. Guttentag
610-584-8836
rgutten@concentric.net

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--------------------------------------------------

I'm searching for any life cycle analysis, studies, etc., regarding paper
hand towels vs. electric air dryers?  Anyone able to assist?  Any and all
information is greatly appreciated.

Have a great day!

Mark S. Kidd
Program Educator
Washington County Solid Waste & Recycling
155 N First Ave., MS 4
Hillsboro, OR 97124
v 503.846.8182
f 503.846.4928

----- Original Message -----
From: Roger Guttentag <rgutten@concentric.net>
To: Environmentally-preferable products procurement
<eppnet@lilith.webrover.com>
Sent: Wednesday, July 12, 2000 8:41 AM
Subject: [eppnet] Re: Paper towels versus Electric hand dryers.


> Dear Mike:
>
> I can't resist a challenging topic.  Did some searching and found the
> following references that may be helpful to you:
>
> http://www.hi-tm.com/Documents/handwash.html - Listing of articles on hand
> washing that is located on the Hospitality Institute of  Technology and
> Management  website.  Use the "find on this page" function found on the
Edit
> menu of either Navigator or Internet Explorer to look for the text string
> "paper towels."  This will help you find all articles that discuss in some
> way the differences between paper towels and other hand drying methods
such
> as electric dryers.
>
> http://suntzu.larc.calpoly.edu/ecs/courses/407/hygiene/had2.htm
> http://www.wmin.ac.uk/~redwayk/Research/had2.htm
> http://www.wmin.ac.uk/~redwayk/Research/WADsummary98.htm
>
> These links reference two University of Westminster studies comparing
> different hand drying methods.  The findings of these studies are more
> favorable toward paper towels. It should be noted, however,  that the 1998
> study was supported by paper tissue manufacturers. (Some of the article
> abstracts listed on the HITM site, by contrast, are not as critical of
paper
> towels).   I don't know how well regarded these U. of W. studies are - it
> may be worthwhile to get an opinion from some public health professionals
> who are familiar with this literature.
>
> Sincerely,
>
> Roger M. Guttentag
> 610-584-8836
> rgutten@concentric.net

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Date: Wed, 24 Jan 2001 10:37:42 -0800 (PST)
From: Kae Ono <kaerecycles@yahoo.com>
To: greenyes@earthsystems.org
Cc: kono@cd.co.contra-costa.ca.us
Subject: [GreenYes] Recycling / Reusing Traffic Signal Light Lenses
Message-ID: <20010124183742.76690.qmail@web10203.mail.yahoo.com>
Content-Type: text/plain; charset=us-ascii

Dear GreenYes,

I was contacted by a man from Traffic Signal Control
department from the County office.  He told me that in
northern California millions of dollars are invested
on changing old signal light glasses to LED lenses. 
Within his jurisdictions, there will be more than
5,000 lenses (red and green) discarded between
February 2001 and June 2001.  He said that this
program is happening throughout the northern
California and I am sure that many recycling
coordinators / waste management agencies are thinking
ways to reuse / recycle these lenses. For Northern
California recycling people, please give me what you
know about this program and how you are thinking of
reusing / recycling these lenses.  For other people,
please share your experiences and wisdom words with
me.  

Thank you for your help in advance.  

Kae Ono
Contra Costa County Community Development Department


__________________________________________________
Do You Yahoo!?
Yahoo! Auctions - Buy the things you want at great prices. 
http://auctions.yahoo.com/

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Date: Wed, 24 Jan 2001 13:59:05 -0500
From: "Elizabeth Roe" <ecoetr@in.net>
To: <greenyes@earthsystems.org>
Subject: [GreenYes] IBM computer recycling
Message-ID: <010001c08639$38191680$3c0f45c6@fisheggs>
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_00F7_01C0860D.D0750280"

This is a multi-part message in MIME format.

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Has anyone tried to use the IBM computer recycling service? It doesn't =
seem particularly customer-friendly. There is no information at the web =
site. (Or, rather there might be, but you need to know the exact "part =
number"). At the toll-free number, they give you very little information =
other than the price. They will take a credit card number and send a =
packet. However, the service rep. wouldn't tell me how I was to ship =
except to say that "the packet will give you a number."

I was trying to find the information before recommending it to consumers =
in a newsletter I write. Has anyone else tried to get information about =
or use the service?

I'd be interested in hearing your stories!

Elizabeth Roe
Vice President
Eco Partners, Inc.
Publishers of Trash Talk! and "One Man's Trash..."

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	charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3D"text/html; charset=3Diso-8859-1" =
http-equiv=3DContent-Type>
<META content=3D"MSHTML 5.00.3018.900" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Has anyone tried to use the IBM =
computer recycling=20
service? It doesn't seem particularly customer-friendly. There is no =
information=20
at the web site. (Or, rather there might be, but you need to know the=20
exact&nbsp;"part number"). At the toll-free number, they give you very =
little=20
information other than the price. They will take a credit card number =
and send a=20
packet. However, the service rep. wouldn't tell me how I was to ship =
except to=20
say that "the packet will give you a number."</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I was trying to find the information =
before=20
recommending it to consumers in a newsletter I write. Has anyone else =
tried to=20
get information about or use the service?</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I'd be interested in hearing your=20
stories!</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Elizabeth Roe</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Vice President</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Eco Partners, Inc.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Publishers of <EM>Trash Talk!</EM> and =
<EM>"One=20
Man's Trash..."</EM></FONT></DIV></BODY></HTML>

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Date: Thu, 25 Jan 2001 08:55:45 +1300
From: "Sunshine Yates" <sunshine@zerowaste.co.nz>
To: <greenyes@earthsystems.org>
Subject: [GreenYes] Waste reduction and TQM
Message-ID: <001101c0863f$a46814c0$0301a8c0@server>
Content-Type: text/plain;
	charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

Does anyone have any information on the following:

"What research/info is available on benchmarking waste reduction initiatives
in conjunction with TQM programmes aligned with the Baldridge or European
Business Excellence Criteria?  Who is doing research or working on this
area and for which organisations?"

Please reply directly to biggles@ihug.co.nz

Kind regards

Sunshine Yates
Network Coordinator

Zero Waste New Zealand Trust
Ph: (09) 486 0738
Fax: (09) 489 3232
PO Box 33 1695
Takapuna
Auckland
New Zealand

www.zerowaste.co.nz

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Date: Wed, 24 Jan 2001 12:40:01 -0800
From: Gary Liss <gary@garyliss.com>
To: waste@cedar.univie.ac.at (Wastenet), recycle@envirolink.org (Recycle
List),
        ENVIRONMENT-L@cornell.edu, (Environment List- Cornell),
        greenyes@earthsystems.org, crra@ucsd.edu, ROC@nrc-recycle.org,
        jtrnet@valley.rtpnc.epa.gov, list-users@ofee.gov,
        compost@listproc.wsu.edu, Wastenot@maelstrom.stjohns.edu,
        WRPPN listserve <p2@ucsd.edu>,
        Waste Prevention Listserve <Tom.Watson@metrokc.gov>,
        P2TECH Listserv <p2tech@great-lakes.net>, rworks@nrc-recycle.org
Subject: [GreenYes] Any Examples of Profitable Residential Recycling?
Message-Id: <4.2.2.20010124123658.0213b790@pop.mindspring.com>
Content-Type: text/plain; charset="us-ascii"; format=flowed

Apologies for Cross-Posting

Does anyone know of a local government residential recycling program in the 
U.S. that is currently profitable (including curbside recycling and yard 
waste recycling services).  Profit in this case is referring to a net 
revenue to the local government, after accounting for all expenses, 
material sales revenues, and avoided garbage disposal costs.
Gary Liss
916-652-7850
Fax: 916-652-0485

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Date: Wed, 24 Jan 2001 13:47:21 -0800
From: Gary Liss <gary@garyliss.com>
To: waste@cedar.univie.ac.at (Wastenet), recycle@envirolink.org (Recycle
List),
        ENVIRONMENT-L@cornell.edu, (Environment List- Cornell),
        greenyes@earthsystems.org, crra@ucsd.edu, ROC@nrc-recycle.org,
        jtrnet@valley.rtpnc.epa.gov, list-users@ofee.gov,
        compost@listproc.wsu.edu, Wastenot@maelstrom.stjohns.edu,
        WRPPN listserve <p2@ucsd.edu>,
        Waste Prevention Listserve <Tom.Watson@metrokc.gov>,
        P2TECH Listserv <p2tech@great-lakes.net>, rworks@nrc-recycle.org
Subject: [GreenYes] Fwd: Any Examples of Profitable Residential Curbside
Recycling?
Message-Id: <4.2.2.20010124134621.021544c0@pop.mindspring.com>
Content-Type: text/plain; charset="us-ascii"; format=flowed

Correction.  NOT INCLUDING YARD WASTE.  JUST CURBSIDE RECYCLING.

>From: Gary Liss <gary@garyliss.com>
>Subject: Any Examples of Profitable Residential Recycling?
>
>Apologies for Cross-Posting
>
>Does anyone know of a local government residential recycling program in 
>the U.S. that is currently profitable (including curbside recycling and 
>yard waste recycling services).  Profit in this case is referring to a net 
>revenue to the local government, after accounting for all expenses, 
>material sales revenues, and avoided garbage disposal costs.

Gary Liss
916-652-7850
Fax: 916-652-0485

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Date: Wed, 24 Jan 2001 16:55:13 -0500
From: Debra Lombard <deblombard@swinter.com>
To: greenyes@earthsystems.org
Subject: [GreenYes] Drywall Waste
Message-ID: <3A6F4F41.C452D253@swinter.com>
Content-Type: multipart/alternative;
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From:    Mark Harrigan <MHarrigan@smednet.com>
 Subject:     Drywall Waste

Does anyone know of specific cities, states or provinces that do not
allow
drywall to enter the landfill or is there a list of such sites?

--------------BF04479B501FB58462ED825B
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<!doctype html public "-//w3c//dtd html 4.0 transitional//en">
<html>
<b>From:&nbsp;&nbsp;&nbsp; Mark Harrigan &lt;MHarrigan@smednet.com></b>
<br>&nbsp;Subject:&nbsp;&nbsp;&nbsp;&nbsp; Drywall Waste
<p>Does anyone know of specific cities, states or provinces that do not
<br>allow
<br>drywall to enter the landfill or is there a list of such sites?</html>

--------------BF04479B501FB58462ED825B--

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Date: Wed, 24 Jan 2001 22:04:27 -0800
From: "Bill Sheehan" <bill_sheehan@mindspring.com>
To: "GreenYesL" <greenyes@earthsystems.org>
Subject: [GreenYes] Recycle Congress Update
Message-ID: <008301c08694$be08bf60$a516fea9@billsdell>
Content-Type: text/plain;
	charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

[For more info on the Recycle Congress campaign, go to:
http://www.grrn.org/take_action/take_action_congress.html
or www.recycleongress.org ]


THE HILL (Washington DC)
January 24, 2001

CRITICS SKEPTICAL OF NEW HOUSE RECYCLING PLAN
By Noelle Straub

House staffers will soon see new recycling
bins and special blue-shirted crews to empty
them, but critics fear such efforts to
improve the House recycling program may be
little more than window dressing.

Mary Alice Baker and Calvin Durham will run
the House recycling program.
The Architect of the Capitol (AoC) is hiring
20 part-time night workers to collect
recycling materials, relieving custodial
workers of the duty. The position of
recycling program manager, which had been
vacant since 1998, and a newly created post
of recycling program assistant have been
filled.

New brochures have been printed, a list of
recycling contacts in each congressional
office established, and the new manager,
Mary Alice Baker, will hold training
seminars for them in February. House offices
will receive gray bins for trash, and
staffers will have a choice of various sizes
of blue recycling bins.

But some environmental groups and House
Democrats, who denounced the program last
fall as poorly managed, say such efforts may
not be drastic enough. One of the most
outspoken critics, Rep. Lloyd Doggett (D-
Texas), said the AoC printed brochures and
dispensed new bins in the past, but called
such measures cosmetic.

"You could turn the recycling program over
to Austin schoolchildren and they would do a
better job with it," Doggett said. "I've had
so many excuses [from the AoC] that, until
it's reflected in pounds recycled, I won't
believe that anything has changed."

Another leading recycling proponent, Rep.
Sam Farr (D-Calif.), and staff from the
House Administration and Legislative Branch
Appropriations committees met with House
Superintendent Bob Miley and members of the
AoC recycling team in December, according to
Rochelle Dornatt, Farr's chief of staff.

"After serious pressure the AoC and
superintendent have started to respond in a
positive way," Dornatt said. "We're
cautiously optimistic. These are good
beginning steps. If they don't work we'll be
back to putting the pressure on."

Dornatt also said Farr has had doubts about
numbers the AoC has reported on the tonnage
and proceeds generated from the recycling
program and will continue to monitor its
efforts.

"We want to make sure the numbers and
revenue they present to us are real,"
Dornatt said.

Sally Guardia, who previously managed
hazardous waste on the Hill and now will
oversee Hill-wide recycling activities, said
the House recycled 35.7 percent of its total
waste in the first six months of 2000.

But 71 percent of the paper recycled was
"contaminated," meaning in bales containing
10 percent or more non-paper. The vendor
separates such bales and recycles the paper,
Guardia explained, but doesn't have to pay
the government for it.

In fiscal year 2000, Guardia said Paper
Stock Dealers paid $24,410 for materials
from the House buildings. The money goes to
the Treasury, not Congress. Bruce Milhans,
AoC spokesman, said although contaminated
bales make no money for the Treasury, they
avoid the $77 per ton landfill fee that
would be charged if sent as trash.

Controversy over the program peaked last
fall when a coalition of four environmental
groups launched an ad campaign pressing
Speaker Denny Hastert (R-Ill.) and other
members to improve the House recycling
program.

A union representing AoC employees also
charged that the AoC was not complying with
Occupational Safety and Health
Administration standards because workers did
not have proper equipment when disposing of
hazardous materials.

Lance King, spokesman for the GrassRoots
Recycling Network, said he was pleased to
hear the AoC hired a new coordinator with
recycling experience, but said it was a
modest first step and called for the program
to become mandatory.

Baker was previously the recycling
coordinator for the city of Pasadena,
Calif., and the solid waste program
specialist for Renton, Wash. She has a
master's degree in environmental management
and policy.

Pat Dollar, the last recycling program
manager, was fired from the AoC in 1998
after disagreeing with superiors on the
factual content of a public letter. Miley
said the position went unfilled since then
because of the competitive job market, so
the AoC expanded the job responsibilities
and raised the pay grade.

Miley said the 20 new part-time workers will
be offset by cuts in the night labor and
custodial crew achieved through attrition,
not layoffs.

###

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Date: Thu, 25 Jan 2001 02:57:01 -0500
From: "Elizabeth Berry" <elizabeth@dellnet.com>
To: <cabn@coopamerica.org>, <greenyes@earthsystems.org>
Cc: "Elizabeth Berry" <elizabeth@dellnet.com>
Subject: [GreenYes] Working assets & junk mail
Message-ID: <03d601c086a4$6781eb20$cf2a0a3f@v42cg>
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_03D3_01C0867A.7D7F4A00"

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I think that many of you will be concerned to learn that Working Assets, =
which sponsors many environmentally and socially conscious programs, =
shares its customers' names and addresses with dozens of other groups =
(many of them are non-profits.)  I found this out when I started =
receiving A LOT of unsolicited mail, and when I called to be removed =
from the various mailing lists, I was told that they got my info from =
Working Assets.  I contacted WA to object to this use of my information. =
 Just as important, it seems so counter to their environmental emphasis =
to be generating such volumes of (largely unwanted) mail - mostly =
solicitations.  I think it would do a LOT of good for Working Assets to =
hear from people who object to this practice - you can reach Working =
Assets, call 1 (800) 362-7127, or access their website at www.wald.com.

Here is the email I sent them in mid-December 2000, but I have not =
received a reply:

My name and address was distributed by Working Assets to many other =
non-profit organizations, and I have received a LOT of unwanted mail as =
a result.  Even though the groups are all admirable, I still find it =
frustrating to have my information sold to them for solicitation =
purposes.  I joined Working Assets in large part because I'm a committed =
environmentalist, and I work with several environmental groups that have =
been supported by your company.  I always request that my name and =
address not be provided to other groups.  I find it very upsetting that =
Working Assets, which I think is doing great things, is contributing to =
the environmental problem caused by unsolicited mail:  about 4 billion =
pounds of paper are used every year to make direct-mail catalogs and =
other types of junk mail, and more than one hundred million trees are =
felled every year for this purpose.  =20

I urge you to take the following steps:=20

1) ask customers IN ADVANCE for permission to distribute their name and =
address to other groups - Working Assets should take an "opt-in" =
approach before sharing customer information =20

For existing customers, I'd urge you to stop distributing contact =
information.  WA can notify customers of this new envrionmental measure =
and let people check a box on the monthly bills if they'd like to =
"opt-in"=20

2)  Encourage the groups you share customer information with to use =
email when contacting prospective members, and offer your customers a =
choice to select email rather than direct mail.

Finally, I contacted Working Assets via email several weeks ago when I =
got an email urging me to send information about joining Working Assets =
to my friends.  I have recommended Working Assets to several people (and =
I usually urge them to ask that the $10 referral fee be given to a =
non-profit instead of being credited to my bill).  My question was never =
answered - I'm happy to enter in my friends' email addresses if and ONLY =
IF they will not be put on any contact lists - I'm happy to refer them =
to you but do not want them to receive unsolicited email or paper mail =
as a result.  If you could reply, I'd appreciate it!=20


http://www.workingforchange.com/help/contact.cfm



It takes less than 1 minute a day to click on www.therainforestsite.com  =
to help save rainforests - it's free and has preserved about 5000 acres =
of rainforest land since the site began last May!


Elizabeth Berry
Environmental consultant
3800 Macomb St., NW
Washington, D.C. 20016
Tel. (202) 362-0789
Fax (202) 362-0784 =20

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 5.50.4134.600" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>I think that many of you will be =
concerned to learn=20
that Working Assets, which&nbsp;sponsors many&nbsp;environmentally and =
socially=20
conscious programs, shares its customers' names and addresses with =
dozens of=20
other groups (many of them are non-profits.)&nbsp; I found this out when =
I=20
started receiving&nbsp;A LOT&nbsp;of unsolicited mail, and when I called =
to be=20
removed from the various mailing lists, I was told that they got my info =
from=20
Working Assets.&nbsp; I contacted WA to object to this use of my=20
information.&nbsp; Just as important, it seems so counter to their =
environmental=20
emphasis to be generating such volumes of (largely unwanted) mail - =
mostly=20
solicitations.&nbsp; I think it would do a LOT of good for Working =
Assets to=20
hear from people who object to this practice - you can reach Working =
Assets,=20
call 1 (800) 362-7127, or access their website at <A=20
href=3D"http://www.wald.com";>www.wald.com</A>.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Here is the email I sent them in =
mid-December 2000,=20
but I have not received a reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV>
<DIV><FONT face=3DArial size=3D2>My name and address was distributed by =
Working=20
Assets to many other non-profit organizations, and I have received a LOT =
of=20
unwanted mail as a result.&nbsp; Even though the groups are all =
admirable, I=20
still find it frustrating to have my information sold to them for =
solicitation=20
purposes.&nbsp; I joined Working Assets in large part because I'm a =
committed=20
environmentalist, and I work with several environmental groups that have =
been=20
supported by your company.&nbsp; I always request that my name and =
address not=20
be provided to other groups.&nbsp; I find it very upsetting that Working =
Assets,=20
which I think is doing great things, is contributing to the =
environmental=20
problem caused by unsolicited mail:&nbsp; about 4 billion pounds of =
paper are=20
used every year to make direct-mail catalogs and other types of junk =
mail, and=20
more than one hundred million trees are felled every year for this=20
purpose.&nbsp;&nbsp; </FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I urge you to take the following steps: =

</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>1) ask customers IN ADVANCE for =
permission to=20
distribute their name and address to other groups - Working Assets =
should take=20
an "opt-in" approach before sharing customer information&nbsp; =
</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>For existing customers, I'd urge you to =
stop=20
distributing contact information.&nbsp; WA can notify customers of this =
new=20
envrionmental measure and let people check a box on the monthly bills if =
they'd=20
like to "opt-in" </FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>2)&nbsp; Encourage the groups you share =
customer=20
information with to use email when contacting prospective members, and =
offer=20
your customers a choice to select email rather than direct =
mail.</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Finally, I contacted Working Assets via =
email=20
several weeks ago when I got an email urging me to send information =
about=20
joining Working Assets to my friends.&nbsp; I have recommended Working =
Assets to=20
several people (and I usually urge them to ask that the $10 referral fee =
be=20
given to a non-profit instead of being credited to my bill).&nbsp; My =
question=20
was never answered - I'm happy to enter in my friends' email addresses =
if and=20
ONLY IF they will not be put on any contact lists - I'm happy to refer =
them to=20
you but do not want them to receive unsolicited email or paper mail as a =

result.&nbsp; If you could reply, I'd appreciate it! </FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><A=20
href=3D"http://www.workingforchange.com/help/contact.cfm";>http://www.work=
ingforchange.com/help/contact.cfm</A></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>It takes less than 1 minute a day to =
click on <A=20
href=3D"http://www.therainforestsite.com";>www.therainforestsite.com</A>&n=
bsp; to=20
help save rainforests - it's free and has preserved about 5000 acres of=20
rainforest land since the site began last May!</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><BR>Elizabeth Berry<BR>Environmental=20
consultant<BR>3800 Macomb St., NW<BR>Washington, D.C. 20016<BR>Tel. =
(202)=20
362-0789<BR>Fax (202) 362-0784&nbsp; </FONT></DIV></BODY></HTML>

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