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Has anyone tried to use the IBM computer recycling
service? It doesn't seem particularly customer-friendly. There is no information
at the web site. (Or, rather there might be, but you need to know the
exact "part number"). At the toll-free number, they give you very little
information other than the price. They will take a credit card number and send a
packet. However, the service rep. wouldn't tell me how I was to ship except to
say that "the packet will give you a number."
I was trying to find the information before
recommending it to consumers in a newsletter I write. Has anyone else tried to
get information about or use the service?
I'd be interested in hearing your
stories!
Elizabeth Roe
Vice President
Eco Partners, Inc.
Publishers of Trash Talk! and "One
Man's Trash..."
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