Has anyone tried to use the IBM computer recycling service? It doesn't seem particularly customer-friendly. There is no information at the web site. (Or, rather there might be, but you need to know the exact "part number"). At the toll-free number, they give you very little information other than the price. They will take a credit card number and send a packet. However, the service rep. wouldn't tell me how I was to ship except to say that "the packet will give you a number."
I was trying to find the information before recommending it to consumers in a newsletter I write. Has anyone else tried to get information about or use the service?
I'd be interested in hearing your stories!
Eco Partners, Inc.
Publishers of Trash Talk! and "One Man's Trash..."