Re: [greenyes] Fw: Epson response

["Pete Pasterz" <ppasterz@no.address>]

Gary and Dororthy [and Nigel]

Note that Nigel contacted Epson.uk      The incineration program appears to be an Epson America program.    I can't address the Euro standards issue...I infer from Jane's response that refilling of ink jets is not allowed in EU?????

Pete Pasterz


>>> Gary Liss <gary@no.address> 09/27/04 01:28PM >>>
If you know the answer, please respond directly to Dorothy and Nigel.  Thanks!

Gary

>From: "Dorothy" <theadora@no.address>
>To: "Gary Liss" <gary@no.address>
>Subject: Fw: Epson response
>Date: Thu, 30 Sep 2004 09:55:37 +0100
>
>Hi Gary - Epson appear to be denying the burning of cartridges - ooer
>i don't know the Euro standards they're on about -  do you?
>rgds
>Dorothy
>
>----- Original Message -----
>From: "Nigel Lee" <nigel.lee@no.address>
>To: "Dorothy" <theadora@no.address>
>Sent: Friday, September 24, 2004 4:05 PM
>Subject: FW: Epson response
>
> > Hello Dorothy,
> >
> > Here is the answer I got from Epson - they don't burn their cartridges,
>they
> > recycle the plastic.
> >
> > Do you know what European standards they are referring to in not refilling
> > cartridges?
> >
> > Nigel.
> >
> > Nigel Lee
> > Nottingham Friends of the Earth
> > 51 Braidwood Court
> > Nottingham
> > NG7 6EW
> > 0115 978 8059
> >
> > -----Original Message-----
> > From: Jane [mailto:enquiries@no.address] 
> > Sent: 24 September 2004 12:39
> > To: nigel.lee@no.address 
> > Subject: Re: general_enquiry email from UK website <<#277296-259597#>>
> > EPSON e-mail Ref No-2711-259597-September 24, 2004
> > Please do not alter this header as we will be unable to trace the history
>of
> > your enquiry.
> >
> > Dear Nigel
> >
> > Thank you for contacting EPSON e-mail support.
> >
> > Please be advised that we do not incinerate our cartridges. They are sent
> > for grounding down and remoulding. We do not refill cartridges as this can
> > cause air blocks in the cartridge, which in turn can cause damage to the
> > print head system. This is in line with European standards.
> >
> > Regards,
> >
> > Jane Animashaun
> > e-Service Support Technician
> > EPSON Customer Inter@no.address Centre
> >
> > Go to http://etalk.epson.co.uk/buyepson.html for all your genuine EPSON
> > consumables.
> > Or call Consumable Sales on 08702 417251.
> >
> > ********FREE FIRST CLASS DELIVERY ON ORDERS UNDER 1KG********
> >
> > Extend your warranty to 3 years with prices starting from £34.08,
>available
> > up to 12 months from date of purchase on all products.
> >
> > ***********CONTACT 08704 437766 FOR FURTHER DETAILS***********
> >

Gary Liss
916-652-7850
Fax: 916-652-0485
www.garyliss.com