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[greenyes] Fw: Epson response


If you know the answer, please respond directly to Dorothy and Nigel. Thanks!

Gary

From: "Dorothy" <theadora@no.address>
To: "Gary Liss" <gary@no.address>
Subject: Fw: Epson response
Date: Thu, 30 Sep 2004 09:55:37 +0100

Hi Gary - Epson appear to be denying the burning of cartridges - ooer
i don't know the Euro standards they're on about - do you?
rgds
Dorothy

----- Original Message -----
From: "Nigel Lee" <nigel.lee@no.address>
To: "Dorothy" <theadora@no.address>
Sent: Friday, September 24, 2004 4:05 PM
Subject: FW: Epson response

> Hello Dorothy,
>
> Here is the answer I got from Epson - they don't burn their cartridges,
they
> recycle the plastic.
>
> Do you know what European standards they are referring to in not refilling
> cartridges?
>
> Nigel.
>
> Nigel Lee
> Nottingham Friends of the Earth
> 51 Braidwood Court
> Nottingham
> NG7 6EW
> 0115 978 8059
>
> -----Original Message-----
> From: Jane [mailto:enquiries@no.address]
> Sent: 24 September 2004 12:39
> To: nigel.lee@no.address
> Subject: Re: general_enquiry email from UK website <<#277296-259597#>>
> EPSON e-mail Ref No-2711-259597-September 24, 2004
> Please do not alter this header as we will be unable to trace the history
of
> your enquiry.
>
> Dear Nigel
>
> Thank you for contacting EPSON e-mail support.
>
> Please be advised that we do not incinerate our cartridges. They are sent
> for grounding down and remoulding. We do not refill cartridges as this can
> cause air blocks in the cartridge, which in turn can cause damage to the
> print head system. This is in line with European standards.
>
> Regards,
>
> Jane Animashaun
> e-Service Support Technician
> EPSON Customer Inter@no.address Centre
>
> Go to http://etalk.epson.co.uk/buyepson.html for all your genuine EPSON
> consumables.
> Or call Consumable Sales on 08702 417251.
>
> ********FREE FIRST CLASS DELIVERY ON ORDERS UNDER 1KG********
>
> Extend your warranty to 3 years with prices starting from £34.08,
available
> up to 12 months from date of purchase on all products.
>
> ***********CONTACT 08704 437766 FOR FURTHER DETAILS***********
>

Gary Liss
916-652-7850
Fax: 916-652-0485
www.garyliss.com





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