[GRRN] Deodorant of all things....

Veronica Torres (rontorent@surfnetusa.com)
Thu, 17 Jun 1999 11:52:16 -0700


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Fred Broadwell writes:

> Thanks for the posting. I too like Tom's alot and buy alot of their=20
> products (I regret I didn't go visit their plant when I was in Maine.) =
=20
> My question is this. I use their deodorant which comes in an=20
> unlabeled plastic dispenser. It gets thrown away -- it seems to me=20
> that the design of the dispenser is flawed -- it should be bought=20
> once and then refilled many times. (Another option is to buy the=20
> deodorant balls sold by Real Goods which last a year.) Any=20
> thoughts? =20

According to Toms' recycling information sheet, their stick deodorant =
container is made from #5 and the stick platform is #2. Since they know =
the number, maybe they can add this to the package. They do have a web =
site, but it might be more effective to send a real letter to the woman =
who responded to my inquiry.

Patti Murphy
Consumer Dialogue Team Leader
P.O. Box 710
Kennebunk, Maine 04043-0710
207-985-2944

I use Secret deodorant (never thought that I would be proclaiming that =
internationally!!!!) I sent several e-mails to Proctor and Gamble =
asking the same questions that you asked about Tom's. I have listed =
their responses below:

On 4-7-99 they sent me the following message:

Thanks for your message, Veronica.

We appreciate your feedback about our site. I'm not sure which Secret =
version=20
you're using so I've listed the recycling information below.

:

Secret Container Caps Wheel Elevator Ball =
Label =20

----------- --------- ---- ----- -------- ---- =
----- =20
Roll-On #2 HDPE #5 PP #6 PS PP =
=20
Solid #2 HDPE #5 PP #5 PP PP =
=20
Ultra Dry #5 PP #7 N/R #2 HDPE PP =
=20
Gel Solid #2 HDPE #5 PP #5 PP PP =
=20

I hope this information is helpful and I'm sharing your interest in =
refillable=20
packaging with our Brand Manager.

Thanks again.

Kim
USA P&G Team

I immediately responded asking them to put the number on the package. I =
did not get a response so on 5-6-99 I asked again. On 5-12-99 I got the =
following:

Hi, Veronica.

I've shared your suggestions with our Packaging Team. Since I don't =
work very=20
closely with them, I haven't heard anything. =20

I wish I could be more helpful.

Kim
USA P&G Team

I wrote back the same day to say:
Hello Kim,
Thank you for getting back to me. Do you have an email address for =
someone
on the packaging team? That way, I can deal with them directly.
Sincerely,
Veronica

On 5-13-99 they sent the following message:

Thanks for your message.

We don't have a direct address, but be assured, your comments were =
forwarded to=20
our packaging team.

Marvin
USA P&G Team

I am still waiting....Perhaps now it is easier to see why I considered =
the response from Tom's a success..

Veronica Torres

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Fred Broadwell writes:
> Thanks for the posting.  I too like Tom's = alot and=20 buy alot of their
> products (I regret I didn't go visit their = plant when=20 I was in Maine.) 
> My question is this.  I use their = deodorant=20 which comes in an
> unlabeled plastic dispenser.  It gets = thrown=20 away -- it seems to me
> that the design of the dispenser is = flawed -- it=20 should be bought
> once and then refilled many times.  = (Another=20 option is to buy the
> deodorant balls sold by Real Goods which = last a=20 year.)  Any
> thoughts?   
 
According to Toms' recycling information sheet, = their stick=20 deodorant container is made from #5 and the stick platform is #2.  = Since=20 they know the number, maybe they can add this to the package.  They = do have=20 a web site, but it might be more effective to send a real letter to the = woman=20 who responded to my inquiry.
 
Patti Murphy
Consumer Dialogue Team Leader
P.O. Box 710
Kennebunk, Maine 04043-0710
207-985-2944
 
I use Secret deodorant (never thought that I would = be=20 proclaiming that internationally!!!!)  I sent several e-mails to = Proctor=20 and Gamble asking the same questions that you asked about Tom's.  I = have=20 listed their responses below:
 
 
On 4-7-99 they sent me the following = message:
 
Thanks for your message, Veronica.

We = appreciate your=20 feedback about our site.  I'm not sure which Secret version =
you're=20 using so I've listed the recycling information below.
 
:

   =20 Secret           &= nbsp; =20 Container    Caps   Wheel   = Elevator =20 Ball  Label       =

   =20 -----------        =20 ---------    ----   -----   = -------- =20 ----  -----       =
   =20 Roll-On           =   =20 #2 HDPE     #5=20 PP            = ;       =20 #6 PS   PP       =20
   =20 Solid           &n= bsp;   =20 #2 HDPE     #5 PP  #5=20 PP            = ;        =20 PP       
    = Ultra=20 Dry            #5 = PP            = ; =20 #7 N/R   #2 = HDPE         =20 PP       
    Gel=20 Solid            = #2=20 HDPE     #5 PP  #5=20 PP            = ;        =20 PP       

I hope this = information is=20 helpful and I'm sharing your interest in refillable
packaging with = our Brand=20 Manager.

Thanks again.

Kim
USA P&G = Team


I=20 immediately responded asking them to put the number on the = package.  I did=20 not get a response so on 5-6-99 I asked again.  On 5-12-99 I got = the=20 following:
 
Hi, Veronica.

I've shared your suggestions = with our=20 Packaging Team.  Since I don't work very
closely with them, I = haven't=20 heard anything. 

I wish I could be more = helpful.

Kim
USA=20 P&G Team
 
I wrote back the same day to say:
Hello Kim,
Thank you for getting back to = me.  Do you=20 have an email address for someone
on the packaging team?  That = way, I=20 can deal with them directly.
Sincerely,
Veronica
 
On 5-13-99 they sent the following = message:
 
Thanks for your message.

We don't have a = direct=20 address, but be assured, your comments were forwarded to
our = packaging=20 team.

Marvin
USA P&G Team

I am still = waiting....Perhaps now=20 it is easier to see why I considered the response from Tom's a=20 success..
 
Veronica Torres

 
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